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It's all about efficiency and productivity

By Corey Smith

Last year AIIM released the Records Management Report.

One of the questions that was asked was why people would consider implementing an electronic content (record) management system (often we simply call it document management). I find the results very interesting, but not surprising.

[Click image to enlarge] AIIM Report

 

The two most important reasons that companies want to implement an electronic document management system are (1) efficiency and productivity and (2) compliance to legal regulations (FACTA, SOX, HIPPA, etc).

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Key Factors for ECM Project Success

imagefrom ScanGuru

Many of the Document Management and ECM System Implementations fail right out of the gate due to several factors. Most of them revolve around planning, and project definition and focus. Below are some key areas that are imperative to a project’s success:

Infrastructure
A huge part of the planning for a DMS/ECM System is examining your organization’s network infrastructure and ensuring it is ready. Implementing a system with inadequate resources can provide wrong end user perceptions. Focus should be placed on the below items:

  • PC Clients – the client PC’s should have appropriate horsepower to handle their specific tasks. Obviously, basic search clients will not require extensive resources such as memory or hard drive space, but a scanning or OCR station may.
  • Network – It is time to get rid of those hubs your brother in-law gave you, and upgrade to 100MB, or in some cases (at the server), Gigabit technology.
  • Server – adequate memory, processor and storage is a necessity.
  • Backup- often an overlooked area, planning for system backup, now and in the years beyond is very important.

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Paper prices on the rise...

by Corey Smith

Leo Piccioli shared with me a chart about the growth of paper prices. He commented that, "every ten years or so a "paperless office" trend starts... and nothing really changes."

 

[Click image to enlarge] Paper prices are on the rise

 

So, is the "Paperless Office" ever going to come?

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The End of the Paper Trail as We Know It

by Corey Smith

stack of paper How much paper do you use? Do you foresee getting rid of it in the near future?Industry analysts suggest that this will be the year that we’ll start to see the turn from paper to paperless. We have been talking about the paperless office for better than 30 years now. Can this really be the year that we will do away with paper?

Well, that is a lofty goal for this year. But, the analysts do think that the turn toward the reduction in paper will start this year. I think that no one is going to totally eliminate the use of paper, but more and more companies are realizing the benefits of converting an increasing amount of paper into digital files.

So, what is it going to take? I tend to think that document imaging is really about fundamentally changing the way you do business. Fundamentally changing the way you think about your business.

It is all about change. We have to be willing to change the way we do things. If we are not willing to change our strategies and approaches, it will never happen.

And, the only way that we will ever be willing to change our strategies and approaches is if we see a possibility of improvement.

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MFPs in Distributive Scanning

By Jon Reardon

scanning on mfp Because of the proliferation of MFP devices in the office, the accessibility to scanning has increased. Awareness and use of the MFP scanner have risen because of the ease of integrated solutions and openness to share the device. At InfoTrends, we believe that the acceptance of scanning due to this proliferation of MFP devices has exponentially increased scanning activity (the overall pie has grown). More workers in the office are becoming accustomed to scanning Ad Hoc documents; therefore, this is no longer a specialized application in the office environment. As workflow solutions begin to play a greater role in the office environment, scanning and scanner technology are becoming vital elements for knowledge workers. The following interesting statistics are from a recently published study (conducted at the end of 2007 and published in early 2008) from our Image Scanning Trends practice area entitled US Document Image Scanning Report 2007:

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10 Steps to Building an ECM Systems

documents John Mancini, at AIIM, recently posted the 10 Steps to Building an Enterprise Content Management System.

He posted a document that provides detail on the 10 steps you should take in building an ECM or EDMS (Electronic Document Management System) in your organization.

Here is a summary of those steps.

  1. Proposing an ECM
  2. Project Charter
  3. System Scope
  4. System Requirements
  5. ROI analysis
  6. Statement of Work
  7. Project plan
  8. RFP
  9. RFP evaluation
  10. Execution and control

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Greening the Office/Workgroup Environment

By Jon Reardon

The “green” wave is finally working its way into the daily conversation and consciousness of American business. Although this topic is complex, multi-faceted, and far too sophisticated to be covered adequately in a one time blog entry, I thought I might take this opportunity to focus on one tiny element of business sustainability: document capture and scanning.

Reducing the negative impact of a business on the environment has become an imperative strategic initiative for an ever increasing number of SMB and enterprise class organizations. The methods being used to achieve this goal range from reducing resource usage and implementing carbon offsets to recycling and engaging in many other green activities: this list goes on and on.

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HP's New Strategy and Portfolio of Environmental Solutions

by Vince Ferraro

I wanted to post this entry today because I am excited that HP's Imaging and Printing Group is making some significant announcements around their portfolio of environmental printing solutions. HP today unveiled a series of products, tools, services and initiatives that help customers minimize their environmental impact when it comes to imaging and printing.

We believe these Eco Solutions are industry-leading and in many cases, represent significant improvements of our products and solutions on many environmental fronts. HP has always cared about green issues and the environment. In fact, most large companies want to look green - to cover themselves with a green flag. However, I believe HP has gone further than most because we can point to really tangible things we have implemented or are in the process of implementing.

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Contain Costs with Managed Printing

One of of the most common, untracked costs associated with most organizations is the cost of printing and reproducing documents.

image In most offices, employees have the ability to print any quantity of documents they choose. When the printer or multi-function system runs out of toner or paper, they simply order more. Many organizations have multiple printers to order toner for. They have inkjets and laserjets. They have personal printers, workgroup printers, department multi-function systems and often will have production level equipment.

There often is no clear strategy on how to contain those supply costs.

But supply costs aren't the only costs associated with printing. The acquisition cost may be nominal, but the servicing of that piece of hardware can be very costly. It can be time consuming for an IT professional to manage the various problems that will inevitably arise with these devices. Problems as simple as a paper jam to as complex as replacement of roller, gears or other internal parts.

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Ten Steps To Electronic Content Management

imageIf you want to improve your office efficiencies, especially in the area of managing content, you have likely consider implementing an electronic document or content management system.

Steve Kass, the president of ChannelMarketPartners and an AIIM member has put together a good checklist for getting started with an ECM Project.

Here is a summary of the steps he highlights:

  1. Proposing an ECM system
  2. Project charter
  3. System scope
  4. System requirements
  5. ROI analysis
  6. Statement of work
  7. Project plan
  8. RFP
  9. RFP evaluation
  10. Execution and control

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